SUPREME CLEANING AT EVERY STAGE

 

VACUUM

 

PRE-SPRAY

 

AGITATE

 

RINSE/EXTRACT

 

GROOMING

 
 

How We Clean Carpets

#1 Rated System by Leading Carpet Manufacturers


Guaranteed Superior Cleaning Method
Guaranteed Safe for People and Pets

Shaw Industries, the world's largest carpet manufacturer, has done extensive research into the effects of various carpet cleaning systems. Research and development is the heart and soul of our industry. Swansen's Carpet Cleaning utilizes all methods and products proven best and safest for you and your home. Currently, Shaw prefers truck-mounted hot water extraction for residential carpet cleaning.

From state-of-the-art truck-mounted hot water extraction, shampoo, bonnet, encapsulation or pad and dry chemical, our family does it all. Swansen's equals versatility!

Hiring a versatile company with the capacity to employ several methods of cleaning is a huge benefit to our customers. Our $15,000 truck-mounted cleaning system rinses the soil out with fresh, clean hot water, extracting up to 98% of the water used. Your carpet will dry very quickly.

Truck-mounted steam extraction systems are the heart of our operations. Our truck-mounted carpet systems are hand-chosen based on performance. They cost more to operate but clean better, dry quickly, and represent the best investment for your cleaning dollar. Your carpets will be thoroughly cleaned and dry in 12 hours or less when indoor temperatures can be maintained at 70 degrees following the cleaning. This is a guarantee!
 

Carpet Cleaning Industry Standards from the IICRC

How to Select a Professional Carpet Cleaner


Swansen's will not participate in bait and switch tactics or misinform you about wet or dry cleaning processes. We will always follow methods recommended by industry standards and avoid selling a dry cleaning where it is clearly the inferior process. (Shaw Industry cites, “Residential carpets will benefit from a truck-mounted rinse and recovery system.”) Don't buy the scare tactics of companies promoting an inferior dry cleaning system. You already have dry carpets. The benefit of rinsing the carpets thoroughly is a better cleaning, and that's the Swansen's difference: cleanest and dry in 12hours or less, guaranteed.

Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. This does not mean that all carpet cleaners are rip-off artists. How do you know who is and who is not legitimate? The professional carpet cleaning industry has cited these scam activities as a major industry concern and is taking action to help eliminate unprofessional workmanship and unethical tactics. One of the leaders in this campaign is the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an international, non-profit organization that certifies cleaners who meet prescribed levels of technical proficiency and pledge to operate by a Code of Ethics. To help educate consumers so they will not become victims of fraudulent practices, the IICRC has released a list of guidelines to consider when selecting a carpet cleaner.
 
 
 
Price: If an advertised price sounds too good to be true -- it is! Use common sense: a low price usually equates to low quality. A professional carpet cleaner who must cover all his business expenses and make a profit to stay in business cannot afford to drive to your house for $20 a room, much less clean a room of carpet when there. Avoid those cleaners who put unrealistic restrictions on room sizes and load offers with fine print. Swansen's offers will not!

Quality: Never should the price of cleaning service be the sole criterion for selecting a carpet cleaner. A price that sounds high might be indicative of quality work, not a rip-off.

Truth in Advertising: Read the fine print in advertised specials to find out exactly what the price includes, and request a firm price in writing before the work begins.

Training: Professional cleaning firms require management and employees to engage in formal training in a variety of cleaning disciplines, and these educational efforts will be ongoing. Consumers should ask about the training background of technicians.

Certification:
Professional firms require certification of technicians through such organizations as the IICRC or comparable franchise or independent training organizations.

Experience: The years of experience a firm has, combined with formal training programs, contribute significantly to the experience and proficiency of its employees.

Knowledgeable: Professional firms employ and train technicians who have the ability to answer basic questions regarding carpet performance and maintenance, as well as spotting and cleaning.
 
References: Consumers should ask for references from previous customers, and they should not hesitate to call the Chamber of Commerce and the Better Business Bureau.

Trade Associations: Professional cleaning firms are members of regional or national trade associations or other organizations that promote high ethical standards and continuing education.

Credibility: Community involvement through the Chamber of Commerce and/or professional business, charitable, or similar organizations will be undertaken by concerned, caring professionals.

Cleaning Standard: Ask if the cleaner is operating according to the IICRC S-001 Cleaning Standards.

Method: Ask the cleaner which method of cleaning will be used and the advantages and disadvantages of this method as compared to other methods.

Proof: Never hesitate to ask for proof. Ask to see the cleaner's certification card, business license, and insurance certificate.

No Pressure: Technicians must be courteous and willing to take the time to thoroughly explain the cleaning and answer all questions. The consumer should never feel pressured.
 
 
For additional information, call Swansen's today.

For service in Bellingham, please call: (360) 733-1003

For service in Lynden, Ferndale, Blaine, Everson, Nooksack, Custer, Kendall, Sumas, North County and all of Skagit County, please call: (360) 371-0101

Our “results and value” guarantee assures Whatcom and Skagit residents peace of mind in knowing they are hiring a licensed cleaner that will do the job safely and effectively, and at a very reasonable cost.